Protecting Your Privacy

This website is owned and operated by YMCA HBB. Your privacy is important to us and we will take all means possible to ensure  that all personal information is kept private. 

If you have any questions, concerns or complaints about YMCA HBB's Privacy Policy please contact us at:

YMCA of Hamilton|Burlington|Brantford

Phone: (905) 529-7102
Fax: (905) 529-6682

If your concern or complaint is not resolved to your satisfaction, you can contact our Chief Privacy Officer. You will be asked to provide the following information in writing: 

  • Your name, address, email or fax number where we can reach you
  • Nature of your complaint, relevant details and what you would like YMCA HBB to do
  • The name of any YMCA HBB staff or volunteers with whom you have already discussed the issue.

YMCA HBB will investigate to try and resolve your concern.

Our Website Policy

YMCA HBB is committed to protecting the personal information of individuals who visit this website by following responsible information handling practices in keeping with privacy laws. You can access this site's home page and browse our site without disclosing your personal information.

The only personal information captured through our website is the information you volunteer, such as your email address or mailing address that will enable us to send you requested information. In the case of donations, personal information is collected to facilitate the recording of your gift. Our on-line donation processing is secure. The security certificate may be viewed by clicking on the security lock. If you have made a donation, you may also hear from us about other YMCA programs and services that may interest and benefit you.

Privacy Policy

Contact Us:
If you have questions or concerns about how we collect, protect and share personal information, please contact:

Shawn McKillop, Chief Privacy Officer
T: 365-336-1834

Mailing Address:
YMCA of Hamilton/Burlington/Brantford
79 James Street South
Hamilton, ON  L8P 2Z1