Payment Options & Schedule
Our online system accepts VISA Credit, MasterCard Credit, or EFT. Electronic Funds Transfers (EFTs) require Direct Deposit information, including your Transit, Institution, and Account Numbers.
If you are unable to pay by one of these methods, please contact the Day Camp department at 905-317-4929.
Payments can be made:
In full at time of registration
In full on April 15 OR May 15
Post-dated and split between April 15 and May 15
Post-dated and split between April 15, May 15, and June 15
Please note: If you are in receipt of subsidy and registering online, you will need to post-date and split your payment between April 15, May 15, and June 15 to allow administration time to change your payment to reflect your contract.
Families are responsible for indicating their receipt of subsidy at the time of registration, or risk being charged the full fee. All contracts must be submitted a minimum of 5 business days prior to the next scheduled payment date in order for our Day Camp Team to have time to adjust your upcoming payment.
Families must contact their subsidy worker to confirm summer camp subsidy. The YMCA highly encourages families to reach out as soon as possible to avoid processing delays.
Once the May15 post-dated deadline has passed, payment is due at time of registration.
We would be happy to answer any questions you may have about your child's Day Camp registration. Please contact us at 905-317-4929 or email ymcadaycamp@ymcahbb.ca.
Please note: We do not accept VISA Debit or American Express. If you use a Visa Debit card, the system will accept the card, but will not process the payment. Parents will be responsible for making their missed payment within 3 business days and will be charged a $10 service fee per failed transaction. Visa Debit users are required to use the EFT option, using Transit/Institution/Account number details.
Families can log in to their CampBrain accounts for access to receipts for tax purposes. If you need help accessing your account, please contact the day camp office.
Child Care Subsidy
Child Care Subsidy is available to families that qualify through the City of Hamilton, Brantford or Regional Municipality of Halton.
Registration limits for our Specialty Camps at Chippewa Christie Lake based on region.
- Hamilton - No limit
- Burlington - No limit
- Brantford - Cannot register for Specialty camps
There are no registration limits for General Camp Chippewa or Community Camps.
Please direct inquiries to:
- City of Hamilton: 905-546-4870
- City of Brantford Child Care Services: 519-759-3330, Ext 6334
- Regional Municipality of Halton: 905-825-6000
Financial Assistance - For those who need it most
Through the generosity of donors from across our community, the YMCA can assist with the payment of two weeks of YMCA Day Camp fees. If your financial circumstances are limiting your ability to register for Day Camp programs, please contact the YMCA to arrange a Day Camp Assistance appointment. All inquiries will be confidential. All appointments will take place virtually and booked through an online booking portal.
- For families interested in receiving Financial Assistance, please contact ymcadaycamps@ymcahbb.ca
How to prepare for your appointment:
- Complete your camper's online registration
- Post-date and split your payment between April 15, May 15, and June 15
- Bring supporting documentation (2025 Notice of Assessment, pay statements, government assistance statement, etc.)
YMCA Summer Day Camp Cancellation and Changes Policy
We know plans can change. This policy keeps camp access fair and supports the staffing, supplies, and preparation needed for a great camp season.
Cancellations
Any cancellations on or before May 14th, 2026, will receive a full refund of camp fees.
If you cancel on or after May 15, 2026, you’ll receive a refund minus a $30 Administration Fee per week cancelled. The Administration Fee applies to each week, and each camper registered.
Cancellation requests must be submitted at least 10 business days before the session to be considered for a refund.
Cancellation requests fewer than 10 business days before the session, or no-shows, are non-refundable.
Please email ymcadaycamps@ymcahbb.ca with any cancellations, including your child’s name and the required changes. No other method of communication will be accepted.
Late cancellations may affect eligibility for future programs.
Refunds are not issued for activity or schedule modifications.
Camp Changes
To request a change in camp week or camp program, please contact the camp office at ymcadaycamps@ymcahbb.ca.
All change requests must be made by email at least 10 business days before the camp week starts. Whether or not we can grant change requests will depend on camp capacity.
Change requests are subject to a $30 Administration Fee per emailed request.
Refunds
Requests for refunds within 10 business days are considered on a case-by-case basis by the Day Camp Manager and are not guaranteed. Documentation may be requested.
All refund requests must be sent via email ymcadaycamps@ymcahbb.ca prior to the session starting.
Approved refunds may take up to 2 weeks to process. All cancellation requests must be submitted in writing to ymcadaycamps@ymcahbb.ca
Refunds will not be issued for:
Vacations or travel conflicts
Overlapping programs or camps
Sports or extracurricular commitments
Transportation issues
Changing their mind, refusing to attend, or homesickness
Early departure from camp
Removal from program due to behaviour
Environmental factors including inclement weather (heat, rain, etc), waterfront closures or bugs
Day Camp Subsidy Absences Policy
We know that schedules can change, and sometimes your child may need to miss a day of camp.
If your child will be absent, please contact the Day Camp Office at 905-317-4929 or email ymcadaycamps@ymcahbb.ca by 10:00am on the missed day with the reason your child is away from camp.
Please note that your child will be marked absent for any missed days if we haven't received a cancellation or change request within the required 10 business day timeline.
Our standard Cancellation & Change Policy applies to all day camp registrations. Families who do not cancel within the timeline will be charged the full-fee for any missed days, or the days will be counted as absent days based on each circumstance.
Families receiving subsidy should be aware that each municipality sets its own limits for absent camp days for the summer:
City of Brantford: Allows up to 6 absent days.
City of Hamilton and Halton Region: Absence limits vary by contract and are a reflection of the current calendar year. Your specific allowance is listed on your Summer Camp approval.
To avoid unexpected charges, parents and guardians are responsible for tracking their child’s absent days. If the number of absences exceeds what your subsidy covers, families are responsible for the cost of any additional missed days. We are also required to notify subsidy agencies once a child has more than three unexplained, consecutive absent days.
If you are not approved for subsidy or if your approval changes at any time, you will be responsible for all applicable camp fees. Parents are responsible for informing the Day Camp Office of any changes to subsidy approvals and contracts.
