All YMCA before and after school programs will remain closed following the April Break due to the provincial order to close schools to in-person learning. All YMCA School Age Child Care payments will be suspended at this time, with the exception of outstanding payments.
All YMCA Health, Fitness & Aquatics facilities remain temporarily closed due to the province-wide stay-at-home order. All active memberships will be placed on hold as of April 3rd and no membership payments will be collected. For complete info please read our Updates to Members
The first adult pays the regular membership rate. Family discounts (dependent rates) apply when one or more family members within the same household join.
A one-time fee provided membership is continuous and does not lapse for more than six months. Non-refundable. One fee per household.
- Pre-Authorized Debit (PAD) from a bank account (void cheque is required), VISA or MasterCard
- Payment in full - cash, cheque, debit card, VISA or MasterCard
Any payment that is returned as NSF will be re-processed by the YMCA within 10 business days. A $10 service charge will be applied to all returned payments. After two returned payments your membership will be cancelled and the card confiscated. Please note: Membership on Pre-Authorized plans are automatically renewed unless we are notified in writing 5 days before scheduled payment.
As a charitable organization, the YMCA strives to serve all segments of the community, including those with limited financial means. Donors to the YMCA make this possible. If financial circumstances are limiting your ability to participate, assistance may be provided. Please contact us for more information. All inquiries will be held in strict confidence.
Your Membership Card
Membership cards must be presented each time you enter the YMCA and scanned at the Membership Service Desk. You are the only one who can use your YMCA membership card and cards and non-transferable. If someone else tries to use your card, with or without you knowledge, your membership will be cancelled.
Members are automatically renewed on their effective/start date. 30 days notice of any fee changes will be provided.
Cancellation Policy and Recourse
Membership may be cancelled at any time. Memberships paid by Pre-Authorized Debit, Visa or MasterCard must be cancelled in writing 14 days prior to your withdrawal date and membership cards returned.
An annual membership that has been paid in full may be cancelled at any time. The remaining portion of the membership fee will be refunded. To obtain a sample cancellation form, or for more information on your right to cancel a PAD Agreement, you may contact your financial institution or visit www.cdnpay.ca.
You have certain recourse rights if any debit does not comply with this agreement. For example, you have the right to receive reimbursement for any debit that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, you may contact your financial institution or visit www.cdnpay.ca.
Member Etiquette Statement
The YMCA is a shared experience for everyone to enjoy. Each of us can make it better for all by being considerate of others. YMCA members, volunteers and staff all accept the responsibility to treat one another with caring, honesty and respect.
Limitation of Liability
While YMCA staff and instructors make every reasonable effort to minimize exposure to known risks, the YMCA recommends that you consult with your physician before participating in any YMCA program, and/or using any YMCA fitness equipment or facilities. Neither the YMCA nor its staff, instructors or volunteers are licensed medical care providers and have no expertise in determining the effect of any specific program such as an exercise program, or equipment on a medical condition.
You understand and agree that in registering for a YMCA program and/or using any YMCA fitness equipment or facilities, you may be involved in physical activity and that with any physical activity there is a risk of injury.
By participating in YMCA programs and/or using any YMCA fitness equipment or facilities, you agree that you are participating voluntarily and do so at your own risk and you agree to fully release the YMCA and its officers, directors, agents, staff, instructors and volunteers from all claims or lawsuits for any injuries, death, property damage or theft, losses, or any other liability of any kind, arising directly or indirectly out of your participation in YMCA programs and/or use of any YMCA fitness equipment or facilities.
YMCA Commitment to Privacy Information Collection: Use and Disclosure
The YMCA of Hamilton/Burlington/Brantford respects your personal privacy. We appreciate your concern about your personal information and believe ensuring the security of your personal information is an important part of our job. We strive to protect any personal information you give to the YMCA of Hamilton/Burlington/Brantford.
If we ask you to provide us with any personal information, we will tell you the purposes for which we intend to use that information. We will not collect, use, or disclose your personal information without your consent unless required by legal, regulatory, funder or contractual requirements.
We collect no personal information about you unless you choose to provide that information to us. We do not use techniques that collect personal information about you without your knowledge. Your personal information is not lent or sold to anyone for any purpose. It is our intention to fully comply with the “Personal Information Protection and Electronic Documents Act” passed by the Government of Canada in April 2000 - for your benefit and ours.