People playing volleyball
It's exciting getting ready to go to camp but the experience can also raise a lot of questions. Let us help you by answering your questions.

Cancellation and Refund Policy

We recognize that sometimes plans change and you must withdraw from camp. In order to receive a full refund (less the 15% non-refundable deposit), family campers must cancel by the final payment date of APRIL 30th, 2017. After this time, refunds will be given for medical reasons only (with medical certification). All refund requests must be made in writing.

What to Bring to Camp

The better prepared you are for the weather, the more enjoyable your experience at Family Camp will be. Consider bringing clothing for both warm and cold nights (and potentially the other way around). Most importantly, bring clothing and items that you won't mind getting dirty. Here is a suggested packing list:

  • T-shirts
  • Shorts
  • Pants
  • Long-sleeved shirts
  • Underwear and socks
  • Warm sweater
  • Jacket
  • Raincoat & rubber boots
  • Pajamas
  • Bathing suit
  • Space heater / fan
  • Towels
  • Shoes (hiking, running, swamping)
  • Costume for the Theme Dinner (we will send you an email a few weeks ahead of your session)
  • Medications or first aid supplies
  • Bedding (sleeping bag, pillow, sheets, blankets - all camp beds are twin size)
  • Sun hat
  • Lawn chairs
  • Flashlight
  • Water bottle and travel mug
  • Sun screen
  • Bug repellent
  • Night light for cabin
  • Toiletries, soap, shampoo
  • Bike and helmet
  • Yoga mat

Personal Vehicles

We encourage you to limit the use of your personal vehicle on site. We require that all vehicles remain parked in the designated parking lots during your stay. Cars may be driven close to your cabin for loading and unloading only. All activities are a short walk from your cabin and driving from area to area is not necessary.

Bicycles

Family Campers are welcome to bring their bikes to camp. It is our policy that helmets are required for all ages when riding a bike. You are welcome to use your bike to travel between program areas on site. Should you choose to do so, we ask that you bike safely and keep an eye out for pedestrians. You are also welcome to bike on the designated trails of our 25km backcountry trail system.

Boats, Seadoos, ATVs

Please leave any motorized land or water vehicles at home.

Tuck Shop

Ice and wood are available for purchase at the Tuck Shop. Proceeds from wood sales go directly to the YMCA Strong Kids Campaign, which helps us make the cost of camp more accessible to all families.

Food Service

We're committed to healthy living and an integral part of that is serving campers delicious and nutritious meals that sustain them throughout all the fun. Meals and snacks are planned by our full-time Food Services team. We give special attention to dietary requirements, age of participants, program content and length of stay. We can accommodate allergies, vegetarian, vegan, halal and kosher needs. Portions are hearty in size and are served family and buffet style, or on out-trips - beneath the open skies. Make sure to indicate any dietary restrictions or information on your registration.

Allergies - Nuts & Other Food

Some of our summer campers have severe, sometimes life-threatening allergies to nuts and other food. Our Food Services team chooses ingredients and designs menus to minimize the risk to these children and our Tuck Shop does not sell any items containing nuts. When packing, please do not send any product that may contain nut ingredients. Please do not bring nut bring any products containing nuts to camp.

Health & Wellness

We take our campers' health and safety seriously. All staff are trianed in Standard First Aid with CPR-C and AED. Although Family Camp does not have a nurse or doctor on site, there are nurses at our adjoining Kids Camp, but are only available to Family Campers in emergencies. Otherwise, the Haliburton hospital, clinic and pharmacies are just a 10 minute drive from camp.