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Have a general question, comment or feedback for the YMCA of Hamilton|Burlinton|Brantford? Can't find what you're looking for? Please get in touch so we can help. Please include the name of the branch you are inquiring about.

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Complaints

If you have a concern or complaint and have been unable to resolve it in-person with a YMCA team member, a formal complaint process is available to support you. 

YMCA Complaints Policy

Please write us or email us.

c/o Chief Operating Officer
YMCA of Hamilton|Burlington|Brantford
79 James Street South
Hamilton, Ontario  L8P 2Z1

or

feedback.hbb@ymcahbb.ca